Refund Policy -

Refund and Exchange Policy – LHP Health
Ltd

Effective Date: July 2, 2026
At LHP Health Ltd, we strive to ensure you are satisfied with your nutritional supplement
purchases. Please review our policy regarding exchanges and refunds below.

The 72-Hour “Cooling-Off Period”
We provide a 72-hour cooling-off period starting from the date of purchase or the date of
UPS delivery confirmation. During this period:
Orders may be modified.
We are happy to process an exchange for items that meet the condition requirements
outlined below.
After this 72-hour period ends, the item is marked as “final” and cannot be exchanged.
Additionally, once the 72-hour period concludes, the sales commission for that product will
be allocated to LHP Health Ltd’s distributors.
Condition Requirements

To be eligible for an exchange or refund, LHP Health products must meet the following criteria:

Must remain sanitary, clean, and free of any tears, burns, or stains.
Must be unused, unaltered, undamaged, and unwashed.
Must include all original packaging materials and accessories.

Restocking Fees and Shipping
Unless prohibited by applicable law, returned items may be subject to a 15% restocking fee
and associated shipping charges. These costs will be deducted from your total refund
amount if applicable.
Refunds

Refunds are only available when the item is returned in “brand new” condition. Please note
the following regarding the refund process:
Refunds will be issued in the same form as the original payment.
Refunds will only be issued to the person listed on the original invoice.